Sales Manager - Hilton Daytona Beach Oceanfront Resort
About the Role:
If you are a natural salesperson who enjoys selling memorable experiences with excellent communication skills in a resort environment, this job is for you! This position is a Sales Manager role reporting directly to the Resort Director of Sales.
Ideal Candidate:
- Excellent communication skills, both written and verbal, required.
- Strong interpersonal and problem-solving abilities.
- Highly responsible, reliable, and organized.
- Ability to focus attention on guest needs, remaining calm and courteous at all times.
- Consistently offer professional, friendly, and engaging service.
- High school diploma or GED required.
- 2-year or 4-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a related major is preferred.
- 2 years of experience in the hospitality industry preferred.
What You Will Be Doing:
- Ensure prompt and courteous service is extended to both internal and external customers.
- Ensure the achievement of sales objectives on a monthly, quarterly, and yearly basis.
- Solicit group business through action plan preparation and execution.
- Maintain accounts, contacts, activity, and business details within the appropriate software applications.
- Work closely with Catering and Front Office to ensure all details of the contract are signed and delivered.
- Prepare weekly, monthly, quarterly, and annual reports, as required.
- Balance operational, administrative, and Colleague needs.
- Follow corporate as well as departmental policies and procedures.
- Establish parameters, and quotes, and negotiate prices, confirmed by a written contract.
- Participate in tradeshows, conventions, and promotional events within the hotel and trade-related organizations.
- Solicit, confirm, and coordinate Special Corporate and Group Sales.
- Handle customer inquiries and lead requests for groups.
Benefits:
- Medical, Dental, and Vision.
- Short- and Long-Term Disability and Life Insurance.
- 401(k).
- Paid Time Off to include Vacation, Holidays, & Sick.
- Complimentary and Discounted Rooms.
- Travel Benefits.